Frequently Asked Questions
Welcome to our frequently asked questions page! We understand that there may be questions or concerns when it comes to your plumbing needs. Our goal is to provide you with the information you need to make informed decisions about your plumbing and ensure that you receive the highest quality services.
This page contains answers to some of the most common questions we receive from our customers, and we hope it will help you feel confident and informed about the plumbing services we offer. If you don't find the information you're looking for here, please don't hesitate to contact us. We are always here to help.
What Services Do You Offer?
We offer a wide range of plumbing services, including: fixing clogged drains, tank less water heaters, full-home re-pipes, water filtration, water softening, standard water heaters, gas line servicing, plumbing fixture installs, under slab leak detection and repair, and much more!
Are You Licensed And Insured?
Yes, we are fully licensed, bonded, and insured to handle residential and commercial projects. Our Responsible Master Plumber License Number is RMP#18200.
Do You Offer Emergency Services?
Yes, we offer 24 hour emergency plumbing services 7 days a week after our standard working hours of 8:30am - 5:00pm Monday - Friday.
What Are Your Hours Of Operation?
Our standard hours of operation are 8:30am - 5:00pm Monday through Friday, central standard time.
Do You Offer Free Estimates?
Potentially, this depends on your proximity to our location.
Can You Provide References Or Customer Testimonials?
Absolutely! We have heaps of 5-star reviews on Facebook and Google. Our customers provide us with regular positive testimonials.
How Do You Charge For Your Services?
Charges are highly dependent upon the type of service requested and the cost of materials to service your job. We offer highly competitive prices and deliver excellent bang for the buck.
Do You Offer A Warranty On Your Work?
Yes we do. Our installations and repairs come with a warranty on our work.
What Kind Of Payment Do You Accept?
We accept the following forms of payment: cash, check, major credit cards, Venmo, and Zelle.
Can You Provide Energy-Efficient Solutions?
Yes, we offer installation of many energy efficient products, such as low-flow and green appliances and fixtures.
Do You Have Experience With My Type Of Plumbing Issue?
This depends on each unique situation, however there is an extremely high likelihood that we are familiar and skilled with the plumbing problem you are experiencing. We have been in the plumbing industry for over 40 years, and have serviced a wide range of issues.
Can You Provide References Or Customer Testimonials?
Yes! Please check out our many 5-star customer reviews on our website, on Facebook.com/iamyourplumber, and on Google.
Do You Offer Maintenance Services?
Yes, we offer a range of maintenance services. Maintenance begins with a professional inspection, which can assess either a particular component of your plumbing or an entire plumbing system analysis.
Need help? Select one of our convenient service areas in Houston TX near you. If you need plumbing repairs, installations, or have an emergency in Atascocita, Baytown, Houston, Kingwood, La Porte, Manvel, or Pearland, are the best choice for all your plumbing needs.